Data Protection Your Privacy Matters

nbajje Privacy Policy

Your privacy is not an afterthought at nbajje. This policy explains exactly what data we collect, why we collect it, how we use it, and what rights you have over it.

Last Updated: 1 January 2025 Applies to: nbajje.one Controller: nbajje

01 Introduction

At nbajje, we take your privacy seriously. This Privacy Policy explains how nbajje ("we", "us", "the platform") collects, uses, stores, and protects the personal data of players and visitors who use the nbajje website at nbajje.one and all associated services.

This policy applies to all personal data we process in connection with your use of nbajje — from the moment you visit the site to the point where you register, deposit, play, and withdraw. It also covers data we collect through our mobile platform and any communications you have with our support team.

nbajje is designed specifically for players in Bangladesh. We understand that trust is everything when it comes to handling personal and financial information, and we've built our data practices around that understanding. We don't collect data we don't need, we don't sell your data, and we don't use it for purposes you haven't been told about.

By registering an account or using the nbajje platform, you confirm that you have read and understood this Privacy Policy. If you have questions about anything in this document, please contact us before registering.

02 Data We Collect

nbajje collects personal data in several ways — directly from you when you register or contact us, automatically when you use the platform, and from third parties such as payment providers and identity verification services. Here is a breakdown of what we collect and why:

Category Data Collected Source
Registration Data Name, date of birth, mobile number, email address Provided by you
Identity Verification National ID, passport, or other government-issued ID Provided by you on request
Payment Data bKash/Nagad/Rocket account number, transaction references You and payment providers
Usage Data Games played, bets placed, session duration, login times Automatically collected
Device & Technical Data IP address, device type, browser, operating system Automatically collected
Communications Support chat logs, emails, feedback submitted Provided by you
Responsible Gaming Data Deposit limits set, self-exclusion requests, session reminders Provided by you

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless it is directly relevant to a responsible gaming request you have made.

03 How We Use Your Data

nbajje uses your personal data for the following purposes:

  • Account Management: To create and maintain your nbajje account, verify your identity, and manage your login credentials.
  • Payment Processing: To process deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain accurate transaction records.
  • Game Delivery: To provide access to all games on the nbajje platform and to record game outcomes and transaction history accurately.
  • Security & Fraud Prevention: To detect and prevent fraudulent activity, money laundering, and unauthorised account access.
  • Legal Compliance: To meet our obligations under applicable laws, including anti-money laundering regulations and age verification requirements.
  • Customer Support: To respond to your queries, resolve disputes, and improve the quality of our support service.
  • Responsible Gaming: To monitor gameplay patterns and intervene where we identify signs of problem gambling, and to action any limits or exclusions you request.
  • Platform Improvement: To analyse usage patterns and improve the performance, design, and features of the nbajje platform.
  • Communications: To send you important account notifications, security alerts, and — where you have opted in — promotional offers.

Marketing: nbajje will only send you promotional communications if you have explicitly opted in. You can withdraw your consent at any time by contacting our support team or updating your account preferences.

05 Data Sharing

nbajje does not sell your personal data to any third party. We share data only where it is necessary to operate the platform, comply with legal obligations, or protect the security of our players. The categories of recipients are:

  • Payment Providers: bKash, Nagad, and Rocket receive the minimum data necessary to process your transactions. These providers operate under their own privacy policies and are bound by applicable financial regulations.
  • Identity Verification Services: Where we need to verify your identity, we may share your ID documents with a third-party verification provider. This data is used solely for verification and is not retained by the provider beyond the verification process.
  • Game Technology Providers: The companies that supply the games available on nbajje may receive anonymised gameplay data for the purpose of game performance monitoring and RNG certification.
  • Regulatory Authorities: We are required by law to share certain data with relevant authorities in cases involving suspected money laundering, fraud, or other illegal activity.
  • IT and Security Providers: Companies that provide hosting, security monitoring, and technical infrastructure for the nbajje platform may have access to data as part of their service delivery. All such providers are bound by strict data processing agreements.

All third parties who receive your data from nbajje are required to handle it in accordance with applicable data protection standards. We do not permit third parties to use your data for their own marketing purposes.

06 Data Retention

nbajje retains your personal data for as long as your account is active and for a period after closure as required by law or legitimate business need. The following retention periods apply:

  • Account and identity data: Retained for a minimum of 5 years after account closure to comply with anti-money laundering regulations.
  • Transaction records: Retained for a minimum of 5 years from the date of each transaction.
  • Game history: Retained for 2 years from the date of each game session, or longer if required for dispute resolution.
  • Support communications: Retained for 2 years from the date of the last communication.
  • Marketing consent records: Retained for as long as you remain opted in, plus 1 year after withdrawal of consent.

When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you as an individual. We review our retention practices regularly to ensure we are not holding data longer than necessary.

07 Security

nbajje takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration. These measures include:

  • SSL/TLS encryption for all data transmitted between your device and the nbajje platform.
  • Encrypted storage of sensitive data including payment account references and identity documents.
  • Access controls that restrict internal access to personal data on a strict need-to-know basis.
  • Regular security audits and penetration testing of the nbajje platform.
  • Two-factor authentication options for player accounts.
  • Continuous monitoring for suspicious login activity and automated alerts for unusual account behaviour.

While we take every reasonable precaution, no online platform can guarantee absolute security. You also have a role to play — keep your password strong and unique, do not share your login credentials, and contact us immediately if you suspect your account has been compromised.

Data Breach: In the unlikely event of a data breach that poses a risk to your rights and freedoms, nbajje will notify affected players and relevant authorities as required by applicable law, without undue delay.

08 Cookies

nbajje uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the site is used. Cookies are small text files stored on your device when you visit nbajje.one.

We use the following types of cookies:

  • Essential Cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
  • Functional Cookies: Remember your preferences such as language settings and display options. These improve your experience but are not strictly necessary.
  • Analytics Cookies: Help us understand how players use the platform — which pages are visited most, where users drop off, and how performance can be improved. Data collected is aggregated and anonymised.
  • Marketing Cookies: Used only where you have given explicit consent. These help us understand the effectiveness of any promotional campaigns we run.

You can manage your cookie preferences through your browser settings at any time. Disabling essential cookies will affect the functionality of the nbajje platform. Disabling analytics or marketing cookies will not affect your ability to play.

09 Your Rights

You have the following rights in relation to your personal data held by nbajje. To exercise any of these rights, contact our support team at [email protected]. We will respond within 30 days.

Right of Access

Request a copy of all personal data we hold about you, along with information about how it is used.

Right to Rectification

Ask us to correct any inaccurate or incomplete personal data we hold about you.

Right to Erasure

Request deletion of your personal data where we no longer have a legal basis to retain it.

Right to Restriction

Ask us to restrict processing of your data while a dispute or correction request is being resolved.

Right to Portability

Receive your personal data in a structured, machine-readable format to transfer to another service.

Right to Object

Object to processing based on legitimate interests, including profiling for responsible gaming purposes.

Some rights are subject to legal limitations. For example, we cannot delete transaction records that we are legally required to retain. Where we cannot fulfil a request in full, we will explain why and tell you what we can do instead.

10 Minors

nbajje is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register on nbajje or attempt to use any of our services.

If we discover that we have inadvertently collected personal data from a minor, we will delete that data immediately and close the associated account. If you believe a minor has registered on nbajje, please contact us at [email protected] so we can investigate and take appropriate action.

Parents and guardians who are concerned about a young person's access to online gaming platforms are encouraged to use parental control software and to visit our Responsible Gaming page for guidance.

11 Policy Changes

nbajje may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify registered players via the email address on their account and display a notice on the nbajje platform.

The updated policy will take effect from the date stated in the notice. Continued use of nbajje after that date constitutes acceptance of the revised policy. We recommend reviewing this page periodically. The "Last Updated" date at the top of this page always reflects the most recent version.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how nbajje handles your personal data, please get in touch. Our support team is available 24 hours a day, seven days a week.

We aim to respond to all privacy-related requests within 30 days. For complex requests, we may need up to 60 days — if this is the case, we will let you know within the first 30 days and explain the reason for the delay.

Your Data, Your Control

Every privacy commitment we make is backed by real technical and operational controls — not just words on a page.

End-to-End Encryption

Every piece of data you send to nbajje — from your login credentials to your payment details — is encrypted in transit using SSL/TLS. Your information never travels across the internet in plain text.

We Never Sell Your Data

nbajje does not sell, rent, or trade your personal data to advertisers or data brokers. Your information is used to run your account and nothing else. That's a commitment, not a policy clause.

You Control Your Data

Access, correct, download, or delete your personal data at any time by contacting our support team. We process all data rights requests within 30 days and explain clearly if anything cannot be fulfilled.

Minimal Data Collection

nbajje only collects data that is genuinely needed to operate your account, process payments, and comply with legal requirements. We don't ask for information we don't need, and we don't keep it longer than necessary.

Transparent Cookie Use

We use only the cookies needed to run the platform securely. Analytics and marketing cookies are opt-in only. You can manage your preferences through your browser settings at any time without losing access to games.

Breach Notification

If a data breach ever occurs that puts your information at risk, nbajje will notify you and relevant authorities promptly — as required by law. We won't stay quiet about security incidents that affect our players.

Safe, Secure & Private

Play on nbajje with Complete Confidence

Your data is protected, your funds are secure, and your privacy is respected. Register your free account today and experience Bangladesh's most trusted online gaming platform.